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Job opportunities

Looking for a job that makes a difference?  At Leeds Citizens Advice & Law Centre our team helps over 35,000 people a year with advice and support that makes a positive impact on people’s lives.

Everyone contributes to this, not just advisers, but also administrators, trainers and back office staff, all have a role to play in helping us to achieve our goals.

Apply for a job opportunity

Follow the links for more information on a role and how to apply.

Debt Adviser / Trainee Debt Adviser
● Part-time or Full-time role (21-35 hours, subject to funding)
● Qualified NJC Salary Scale Points 18-22 (£32,578 – £34,811) pro rata
● Trainees NJC Salary Scale points 7-12 (£27,274 – £29,071) pro rata

As a Debt Adviser, you will provide debt advice and casework in person and over thephone for a wide range of clients, using strong communication and interpersonal skills to support individuals in vulnerable circumstances. You will manage and maintain an active caseload providing a comprehensive advice, advocacy and casework service to Leeds Citizens Advice & Law Centre clients on all matters relating to debt and money advice. This will include advising clients on dealing with their priority and non- priority debts, debt solutions, budgeting, and maximising income, including through benefits claims. The adviser will liaise and negotiate with a range of third parties to manage the client’s issues, and support and empower them to improve their situation and achieve a debt solution. This role would suit a generalist adviser wishing to develop specialist skills in debt and money advice.

Applications are invited from qualified and experienced advisers and from motivated candidates looking for a career development opportunity in the advice sector. If you can offer enthusiasm and a desire to learn, strong IT and communication skills, we’re
offering training and support to enable you to achieve full competence in 6 months. All applicants should be organised, with the ability to work independently. Strong verbal and written communication skills are essential as is the ability to listen,
engage and empathise with vulnerable clients.

What We Offer:
Competitive salaries
Flexible working patterns with the option of hybrid working

Supportive, inclusive work environment
Ongoing training and development to help you grow
A real chance to make an impact in the lives of people across Leeds

Who We’re Looking For:
We’re seeking people with strong communication skills, resilience, a commitment tosocial justice, and the desire to support our communities through high-quality advice and casework.
Whether you’re exploring a client’s problem with them, supporting someone through an advice issue , guiding a client through the benefits system, or supervising advisers and volunteers, your work will be vital – and valued.

Based in Leeds from our City Centre Hub/Hybrid, Various Hours available.
Be part of a trusted organisation that helps thousands of people to navigate life’s challenges with dignity and confidence.

Further information about the roles including application form can be downloaded:

Debt Adviser Job Pack
Application Form
Monitoring Information Form

Applications received after this time and date will not be considered. Please also note that CVs are not accepted as part of the application process.

Due to high levels of interest in our roles, we are unable to respond individually to applicants who are not invited to interview. If you do not hear from us by 12th October 2026, you should assume you are not being invited to interview on this occasion.

Outreach Adviser / Trainee Outreach Adviser

Outreach Adviser / Trainee Outreach Adviser
● Various Hours up to Full Time (Full Time – 35 Hours)
● Qualified NJC Salary Scale Points 18-22 (£32,578 – £34,811) pro rata
● Trainees NJC Salary Scale points 7-12 (£27,274 – £29,071) pro rata

As an Outreach Adviser you will join our established team delivering advice sessions at partner venues in Leeds, including GP surgeries, and other community venues, as well as via telephone and digital channels. You will play a key role in ensuring our clients receive good quality advice, including carrying out benefits checks, assisting with applications and appeals, and contributing to team rotas and targets. Strong communication skills and the flexibility to be able to work in a variety of community settings are some of the key attributes needed for this role.

Applications are invited from qualified and experienced advisers and from motivated candidates looking for a career development opportunity in the advice sector. If you can offer enthusiasm and a desire to learn, strong IT and communication skills, we’re
offering training and support to enable you to achieve full competence in 6 months. All applicants should be organised, with the ability to work independently. Strong verbal and written communication skills are essential as is the ability to listen,
engage and empathise with vulnerable clients.

What We Offer:
Competitive salaries
Flexible working patterns with the option of hybrid working

Supportive, inclusive work environment
Ongoing training and development to help you grow
A real chance to make an impact in the lives of people across Leeds

Who We’re Looking For:
We’re seeking people with strong communication skills, resilience, a commitment tosocial justice, and the desire to support our communities through high-quality advice and casework.
Whether you’re exploring a client’s problem with them, supporting someone through an advice issue , guiding a client through the benefits system, or supervising advisers and volunteers, your work will be vital – and valued.

Based in Leeds from our City Centre Hub/Hybrid, Various Hours available.
Be part of a trusted organisation that helps thousands of people to navigate life’s challenges with dignity and confidence.

Further information about the roles including application form can be downloaded:

Outreach Adviser Job Pack

Application Form
Monitoring Information Form

Applications received after this time and date will not be considered. Please also note that CVs are not accepted as part of the application process.

Due to high levels of interest in our roles, we are unable to respond individually to applicants who are not invited to interview. If you do not hear from us by 12th October 2026, you should assume you are not being invited to interview on this occasion.

Welfare Rights Adviser (Help to Claim Team)

Salary scale £31,536 – £33,698 FTE
Full and Part time roles available 

We are looking for an experienced Welfare Rights Adviser to join our Help to Claim team, providing advice and support to clients on their entitlement to Universal Credit. You will support clients throughout the claims process, from making an initial claim through to receiving their first payment, ensuring they have the knowledge and confidence to manage their claim independently.

You will carry out benefit entitlement checks, identify any additional advice needs, and make appropriate referrals where issues fall outside the scope of the Help to Claim service. A key part of the role is ensuring clients receive accessible, responsive and high-quality advice through telephone and digital channels.

You will have experience of providing welfare rights advice to a wide range of clients, helping them achieve the best possible outcomes for their circumstances. You will be organised, able to work independently, and committed to delivering an excellent client service.

Excellent verbal and written communication skills are essential, together with the ability to listen, engage and empathise with potentially vulnerable clients. A solution-focused approach, strong organisational skills and the ability to work collaboratively with colleagues to achieve wider organisational objectives are also essential.

What We Offer:
Competitive salaries
Flexible working patterns with the option of hybrid working

Supportive, inclusive work environment
Ongoing training and development to help you grow
A real chance to make an impact in the lives of people across Leeds

Who We’re Looking For:
We’re seeking people with strong communication skills, resilience, a commitment tosocial justice, and the desire to support our communities through high-quality advice and casework.
Whether you’re exploring a client’s problem with them, supporting someone through an advice issue , guiding a client through the benefits system, or supervising advisers and volunteers, your work will be vital – and valued.

Based in Leeds from our City Centre Hub/Hybrid, Various Hours available.
Be part of a trusted organisation that helps thousands of people to navigate life’s challenges with dignity and confidence.

Further information about the roles including application form can be downloaded:

Help To Claim Adviser Job Pack
Application Form
Monitoring Information Form

Please note that CVs are not accepted as part of the application process.

Due to high levels of interest in our roles, we are unable to respond individually to applicants who are not invited to interview.