Citizens Advice Leeds Email Service

If you would like to submit an enquiry via email, please fill in your details below and we will respond to you within 3 working days. To help us give you the most appropriate advice please provide as much information as you can.

This service is not suitable for emergencies or impending deadlines.

The record of your case will be stored in a shared electronic case management system accessed by members of the Citizens Advice Service. We follow nationally agreed policies on client confidentiality and data protection. We will not voluntarily share information about you with anyone unless you give us permission. It is very important that you give us permission to store your information otherwise your query cannot be processed.

If we email you to offer you a face–to–face appointment, you must reply to confirm your attendance within two days. If you do not, we will offer the appointment to another client.